About Us
Years
Working Experience
ABout uS
Who We Are
ISDN Technology (Pvt) Ltd. is a trusted provider of telecommunication, security, and
networking solutions in Sri Lanka. Since 2013, we have successfully delivered reliable
products and professional services to government institutions, hospitals, banks, educational
institutes, and private organizations across the country.
We specialize in supplying, installing, maintaining, and supporting modern communication
and security systems designed to meet the evolving needs of businesses.
Vision
To be the, most preferred, admired recommended partner with the supplying our services to communication technology industry in sri lanka.
Mission
Identify the client requirements and serve total commitment by ourselves with the best experience in the communication technology industry to providing their expectations for adding value services to the clients.
Engineered for Excellence
We Are The Best
We have diversified our business to reach Telecommunication Industry in Sri Lanka.
During the past years, ISDN has accumulated a strong and healthy market trust through providing the
most appropriate solution at an affordable price and support the product with an excellent after Sales
Service.
We are committed to provide superior product and service to our customers whom we treat as our
business partners.
Will our business operations experience downtime during the Installation stage?
We aim for minimal disruption. Our team schedules critical cut-overs and heavy integration work during your off-peak hours or scheduled maintenance windows whenever possible.
Can we customize training schedules if we have different shifts?
Yes. We can coordinate multi-session training windows during the handover phase to ensure your technical staff across all active schedules receive the necessary system orientation.
What is included under your Support & Maintenance plan?
Our continuous after-sales service includes systematic hardware checks, system optimizations, firmware updates, and rapid troubleshooting to maintain consistent operational uptime.
How long does it take to receive the completed Solution Design and proposal?
Depending on the project scope mapped out during our survey, a custom engineering proposal and comprehensive blueprint are typically delivered within 3 to 5 business days for standard implementations.
How do we reach technical assistance if a system issue occurs post-installation?
You can immediately reach out via our dedicated support channels. Our helpdesk team and field technicians are on standby to diagnose, prioritize, and resolve infrastructure issues based on your service level agreements.
Who handles the equipment setup and structural layout?
All hardware, infrastructure, and backend integrations are deployed on-site by our certified, professional field engineers to ensure peak physical performance and strict industry standard compliance.
frequently asked questions
Why Should Work With Us
Always On. Always Secure.
True reliability isn’t just about fixing problems—it's about being there before they even start. With our 24/7 technical squad on standby, your operational uptime is our absolute priority, every second of the day.
